Joining Barkley Manor

Barkley Manor is a unique social club, where every dog, no matter what size, age or breed is welcome to apply. However to ensure the safety and well being of all member dogs we require that all dogs meet the following criteria before their application can be considered.

Daycare - 4 months  and /or at least 7 days after the final vaccination - de-sexed no later than 10 months - licensed - up to date DHPP /Lepto Virus/ Kennel Cough vaccinations

There are 3 easy steps to becoming a Barkley Manor Member.


Application Form

The more we know the more able we are to tailor services to your, and your dogs, unique needs. Please ensure your loved one is up to date with their vaccinations including Kennel Cough.

The application form provides us with a detailed history of you and your dog, allowing us to gain an invaluable insight into the how he or she will fit into  this unique environment and what playgroup they will enjoy the most. If you have any questions about the application form please call or if you are unsure of any of the question we can talk that through when you come in.

Two easy options

1. Call us on 09 376 8622 or 0800 BARKLEY ( 0800 2775539 )

We can book your first day and talk through any questions you might have.  

2. Fill out online and we will call you

click this link or cut and paste into your browser

https://barkleymanor.gingrapp.com/front_end/owner

Please Note ..

We will need a copy of  your dogs current medical and vaccination history - either upload a copy during the online application or bring the originals with you when we arrange your meet and greet.


Meet and Greet

Once we have received  your application form we will invite you and your loved one to join us for a half day / day. Giving you and your dog a chance to sniff around and meet some fellow pack members.

For the safety of everyone at daycare, it is important that all dogs interact positively together. For this reason, we use the meet and greet session to evaluate if Barkley is a suitable place for your dog.

On Arrival

When you arrive we  sit down for 15 - 20 minutes to discuss your dog’s history (previous owners, socialisation, interactions with other dogs, etc. ), check your vaccination booklets and talk through what we do at Barkley Manor and how our days run. We then leave you in reception to watch on the live video screen as we take your loved one into the daycare.

Our evaluations always take place first thing in the morning between 7.30 and 8.00.

First Introductions

It is important that any dog attending Barkley for the first time, is given ample time and space to get used to the new surroundings.  Only  our senior staff  conduct evaluations,  closely monitoring your dog’s body language and reactions during initial   interactions with other dogs.  We always use like minded, calmer daycare dogs at first, and then slowly let more of the pack in as your loved one settles.  After a few minutes we can tell if it is suitable for your dog to stay with us for the rest of the morning / day ... and you are free to head off whenever you like

First day with the Pack

Your loved one then experiences a half / day with us, meeting new friends and staff. We only  use positive, praise based techniques to form a strong bond with your dog during this time and he / she is closely monitored throughout his / her whole first session. If, during this time, we identify any areas of concern, we will discuss these with you and offer advice on how best to proceed. 

However if all goes well you four legged friend is now part of the Barkley Manor pack, and when you come to pick him / her up we can talk through what membership options best suit you



Membership

Whether you require a casual daycare session, or one of our all inclusive monthly packages of daycare, grooming and training, we ask that all dogs become members of Barkley Manor. We have created a menu of flexible membership options:

  1. Casual
    see RATES for more info

  2. Weekly Social Club Member - a monthly option with a regular weekly schedule
    see RATES for more info

  3. Premium Social Club Member - a monthly flexible option with a 5 or 10 day pass
    see RATES for more info

  4. Elite Social Club Member - a fully flexible unlimited pass with added member benefits
    see RATES for more info

Please refer to Rates for further details on grooming, training and transportation charges


Day to Day Rules

Our goal at Barkley Manor is to provide a safe, fun and stimulating social environment for dogs during the day. To ensure the safety and health of your dog and our other members, we require all of our members to comply with the following rules and regulations.

All dogs at Barkley Manor must meet the following health and safety requirements:

Daily

  • Dog must arrive no later than 9.30 am

  • All members must pay in advance for daycare using daycare packages or daycare will be charged at full casual rates

  • All members must book their daycare, grooming and training sessions before 6 pm the day prior

  • All members must cancel any reservations or appointments before 6 pm on the day prior

  • Members will be charged in full for ‘no shows’.  

  • Hours of operation are 7.15 to 6.00pm.  Members will be charged late fees of $10 for the first 15 minutes and a further $10 every further 15 minutes

Behaviour

  • All dogs must complete the evaluation process;

    • Application form – to assess basic daycare eligibility;

    • Meet and Greet Session  session – attendance at Barkley Manor to assess suitability; and

  • Evaluation and initial set up fees apply to all new pack members.

  • All dogs must be well socialised, or in training.

  • All dogs must be non-aggressive and not food- or toy-protective.

  • Owners will certify that their dogs have not harmed or shown any aggressive or threatening behavior towards any person and/or other dog(s).

  • Barkley Manor reserves the right to dismiss any dog from daycare should they show aggressive or threatening behavior at any time.

  • Dogs that continue to show problematic behavior may be required to limit their visits and/or undergo behaviour modification/training.

Age:

  • All dogs enrolled in basic daycare must be at least 4 months of age or older.

Sex:

  • Dogs should ideally be spayed or neutered at the age that suits their breed and size,  we have no set age by which this takes place, as attendance is dependent on their own behaviour and that of the group they are in.  We will discuss this with you if we feel a dog needs to take a break

  • Occasionally dogs will come into season before they are due to be de-sexed - they will not be able to attend daycare during this time

Canine Vaccinations:

  • All dogs must have up-to-date vaccinations.

  • We require proof of current DHPP (Distemper/Hepatitis/Parainfluenza/Parvovirus) , Leptovirus, Bordatella (kennel cough) vaccinations.

    • Vaccinations must be administered within 12 months but no later than 1 week prior to daycare entry.

    • We accept the vaccination protocols set by your vet in terms of updates ie 1 , 2 or 3 years
    • We accept Titre testing as an alternative to unnecessary over vaccination

    Pet Health:


    The health and comfort of your dog is our main priority, and before booking  we need you to consider the following:

    • If your dog has had a bout of vomiting, diahorrea or other sickness 24 hours before daycare day, please advise us so we are able to control the spread of disease or take preventative measures.
    • Kennel stays - if your dog has been housed in a boarding kennel for a short (hours) or long period of time, he/she must not attend daycare for at least 7 - 10 days after his/her kennel visit. This is important in preventing the spread of potential diseases such as Kennel Cough within our facility, and the wider community.
    • It is important to keep us informed regarding your dogs health, such as wounds, scratches, scrapes and injuries. Throughout the course of the day we health check the dogs in our care and it has become a trend lately for us to find injuries or wounds that we have not been told about.  It is essential we are informed about anything out of the ordinary. 
    • If your dog has recently had surgery - for any reason - please advise us, dogs who are post surgery have specific needs and requirements.  If your dog has stitches it is imperative that he/she is kept at home away from other dogs who may pull, scratch or stretch stitches, there is also the possibility of infection.
    • Vaccination updates - bring your vaccination card in on your next visit after your dogs annual vaccination to enable us to update our records.
    • If your dog is fed in the morning, please do not feed them on daycare days. Dogs who are fed in the morning need at least 1 ∏ hours to digest their food before exercising to prevent them vomiting their food and to prevent other potential problems such as gastric torsion (bloat). 

FAQ

What's so special about the Barkley Manor facility?

Barkley Manor is a 1350 sq metre facility, dedicated large play spaces and a beautiful outdoor grass play area.  The play space floor is covered with  cushioned rubber flooring made from recycled New Zealand tyres, so it’s not only eco friendly, but waterproof, slip free and, more importantly, easy on your dog’s joints.

The facility is divided by activity into a reception area, Woodbury Park for our bigger kids,  Budleigh Gardens for our small to medium kids, Colehill Cottage for our tiny tots and puppies, open plan Grooming Salon and Training areas.The facility has large play equipment, beanbags, daybeds  and couches to lounge on, even a Club House and quiet areas for dogs to take a break from the pack.   Outdoor areas for each of the play spaces allow access  all day for toilet breaks and a bit of fresh air.
 To ensure a healthy, odour-free environment for your dog, we have air purifiers to help eliminate unpleasant smells and reduce airborne contaminates, and we clean our floors once during each day and at night.

Our Grooming Salon provides full grooming, clipping and styling services, using the latest tools and techniques.

We also offer a dedicated training school on week day nights and weekends  - further helping you have the best life possible with your four legged friend

Back to top

Can any dog come to daycare?

The daycare environment is quite simply not for all dogs. Dogs all have their own personalities, and some personalities and temperaments are simply better suited than others to the pack life of daycare.  This is why we have a comprehensive evaluation process, so that we can assess whether this is an environment your dog will be happy and safe in.

Back to top

Why is the application form so detailed?

This initial part of the evaluation process is extremely important; it helps us to assess your dog’s behaviour and health, and ensures that it is licensed and de-sexed. Because we are committed to a stress free environment – where dogs are assigned play groups based on their size, age and temperament – the more we know about your dog, the better able we are to place them in the right group or advise you on how you can help your dog pass the evaluation.

Back to top

What is the evaluation meeting? 

In order to determine whether or not Barkley Manor is the right environment for your dog, we ask that you and your loved one arrange a meet and greet between 7.20 and 9.00 am on their first day.  The initial meeting takes about 15 minutes of your time and give us a chance to talk through your application form and get a feel for your dog’s unique personality and individual needs. Then you can watch on the live TV or in a special viewing area, as your loved one is slowly introduce into their playgroup.  You are then free to leave and your loved one stays with us for the morning or full day.  Assuming we can prove to him / her that we are a neat place to hang out that is all the formality done and we can then chat through what your ongoing needs might be.

Back to top

What if my dog is turned down for daycare? 

If we decide that your dog is not right for Barkley Manor, or if we must withdraw your dog due to behavior or safety concerns, it is not a negative comment on your dog, and does NOT mean your dog is “bad.”  It simply means that the daycare environment is not the best environment for your dog, and other options should be explored.  For dogs that do not do well in a “pack” style environment, you might consider a pet sitter or dog walker who will come to your home during the day to provide beneficial physical and mental stimulation through one-to-one contact with your dog. Barkley Manor can help with a training program for your dog.

Back to top

What should I expect on the first day?  

To help your dog settle in to Barkley Manor, we will always ask you to bring your dog in first thing in the morning. This ensures that your dog is among the first arrivals and can greet the other dogs as they arrive.  This makes the settling in period much smoother and less intimidating than being introduced to a group of dogs that are already established.  We have dedicated areas to keep new dogs away from the pack if necessary, and can gradually increase their interaction with the group as they become more comfortable with their new environment. For some dogs this is a short process of a few hours, while for others it may take a few visits. This process helps to make your dog’s experience at Barkley Manor a safe and positive one.

Back to top

What changes might I notice when my dog starts attending Barkley Manor?

If your dog  joins Barkley Manor, you may notice a few changes in the first few weeks. Some dogs experience some muscle soreness from all the fun they are having playing at Barkley Manor. Over time you will notice that this fades as your dog becomes fitter and stronger. If your dog is not currently used to much activity during the day, he or she may be tired after the first few visits to Barkley Manor. Because we exercise your dog’s mental as well as physical faculties, you may find that your dog needs some extra rest when you get home.

During the summer, you may notice that your dog’s coat is wet when you pick him or her up from Barkley Manor. This is because we provide pools for them to play in during the hotter months. The water in the pools is changed frequently, to make sure it is clean and healthy.

As your dog becomes used to the daycare environment, you are likely to notice that he or she shows real enthusiasm about coming to Barkley Manor in the mornings. Eventually they will be just as excited to get to daycare as they are when you pick them up at night. Which brings us to the last thing you might notice – a wagging tail and big smile when you come to take them home after a happy, fun-filled day at Barkley Manor!

Back to top

What about my dog’s health?

Your dog’s health and safety is of the greatest importance to us. This is why we have such a comprehensive evaluation process, ensuring that all the dogs at Barkley Manor are assigned groups relevant to their age, size, and play style. Dogs are constantly supervised and cared for by trained staff, our facility is clean and hygienic and has been designed with your dog’s safety and enjoyment in mind.

As with children, dogs may occasionally get scratches, nicks, or scrapes from playing with others.  These incidents will be treated with the appropriate first aid and you will be notified if deemed necessary.

Back to top

What happens if my dog is injured or becomes unwell?

We take care to ensure that all dogs are healthy and safe, and we have a quarantine area for dogs that are unwell. If, however, your dog becomes ill, or is injured, there is a 24-hour vet care facility just 2 minutes away from Barkley Manor.

Back to top

What if my dog is being a bit naughty?

Just like at a human daycare, dog play can sometimes get pretty rowdy.  A staff member constantly supervises the group play.  If a dog becomes over-stimulated or begins playing too roughly, he or she may be given some time out in the buffer zone to calm down before being allowed to rejoin the pack.

We offer daily Barkley Manners sessions, where good behaviours are rewarded, and dogs are taught basic commands.

We also offer a range of extra training options for dogs with ongoing behavioural issues.

Back to top

What are the training options available at Barkley Manor?

If we identify behavioural issues with your dog in the initial evaluation stages, or if you know of some problems with your dog that you would like to address, we offer a number of training options.

Barkley Manners Programs

  • Basic Manners
  • Puppies to Adolescents
  • Advanced Games
  • Agility

One-to-One Consultations

  • For particular problem areas, such as aggression, separation anxiety, excessive barking

Back to top